I have a MacBook Air running macOS Sierra 10.12.6
Installed a new Sims4 yesterday.
I can't get past "The Sims4 is already running:
ed35e0ea:29f00e76:00000000:18a1dd51
I've done mac updates, reinstalled both the game and origin. I'd appreciate any suggestions. 🙂 Thanks
Thanks for your help, but I had already tried that from previous posts.
Good news though. After a full day of various work-arounds I tried making a new user account and opening it from there. Worked first time! A crazy-easy solution. I'm not sure why it works, but it does. Yeah!!!
Thanks again.
How did you get it working? I have been having this issue for a while now, I even bought my own Sims 4 and stopped using my friends to see if that helped. It didn't ☹️
I just made a new user account and it worked.
Click on Apple icon at top right of screen
Go to System Preferences
Choose Users and Groups
then make a new user (i made mine an Administrator account)
Then I did a restart of my Mac and logged in under the new user name. I launched Origin and choose Sims4 and PLAY.
Like I said, I don't know why it worked, but it did. Hope this helps.
This worked for me ! I moved it out and sims opened right up. Thank you !!
