Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@CrookedTail_19

For this issue you need to move the Sims 4 folder to the desktop from Documents > Electronic Arts then attempt to launch the game so a new one is created.

If it launches ok then copy your saves from the Sims 4 folder you moved to the desktop, into the new Sims 4 > saves folder in Documents > Electronic Arts. Copy the actual save files, don't move over the saves folder.

If you have multiple saves you should copy them individually and test the game loads after adding each one. No need to copy over the save files ending in .ver0, .ver1 etc. as these are backups. Just copy the ones ending .save.
x4m1r4's avatar
x4m1r4
5 years ago
@Bluebellflora I experience the same thing. This one is a little bit confusing.

You're saying, "If it launches ok then copy your saves from the Sims 4 folder you moved to the desktop, into the new Sims 4 > saves folder in Documents > Electronic Arts. Copy the actual save files, don't move over the saves folder."

May I confirm that you're saying that once we moved the folder to desktop (along with the current save files), launch the game, then the game generating a new save file on the Documents > EA > The Sims 4. Then, later on, moved the current save files to replace the new saved file. Am I right? I don't want to lose my save files.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @x4m1r4 

    The game will not generate a new save file until you choose to save the game, in-game. But the game will generate a new saves folder when you first launch it after moving the Sims 4 folder to the desktop, it will regenerate a whole new Sims 4 folder with mostly empty folders. It is this new folder that I am suggesting you move an old save to.

Featured Places

Recent Discussions