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Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
x4m1r4's avatar
x4m1r4
5 years ago
@Bluebellflora I experience the same thing. This one is a little bit confusing.

You're saying, "If it launches ok then copy your saves from the Sims 4 folder you moved to the desktop, into the new Sims 4 > saves folder in Documents > Electronic Arts. Copy the actual save files, don't move over the saves folder."

May I confirm that you're saying that once we moved the folder to desktop (along with the current save files), launch the game, then the game generating a new save file on the Documents > EA > The Sims 4. Then, later on, moved the current save files to replace the new saved file. Am I right? I don't want to lose my save files.
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

@x4m1r4 

The game will not generate a new save file until you choose to save the game, in-game. But the game will generate a new saves folder when you first launch it after moving the Sims 4 folder to the desktop, it will regenerate a whole new Sims 4 folder with mostly empty folders. It is this new folder that I am suggesting you move an old save to.

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