Forum Discussion

Hero+

9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

Bluebellflora

Hero+

5 years ago

@CarterDepp

It's actually quite a frequent recurring issue and seems to happen more often after a game update, no idea why. Can you move the Sims 4 folder from Documents > Electronic Arts to the desktop then see if the game will launch. It will be like new again because all of your saves and other user data is in the folder you moved. If that doesn't fix it try the suggestion in the solution on page 1 and try playing in a new user account on your Mac.