Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
7 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@Sarahtd9

Which folder did you move to the desktop? When troubleshooting please be really specific so we have all the info to hand 🙂

Where is your game installed to?

It doesn't sound like you have created a symlink to store your Sims 4 folder externally so don't worry about that.
Sarahtd9's avatar
Sarahtd9
5 years ago

I moved the Sims4 folder to my desktop, not the EA one. 

I'm not sure what you mean by where I have it installed to... but my best guess is Origin? 

    • Sarahtd9's avatar
      Sarahtd9
      5 years ago

      It says that the install locations of the games library is in applications. 

      I tried the repair that you linked, and it still says that the game is unable to start. 

      When I open the applications tab in Finder, Sims4 isn't listed and I have to search for it. Could that be an issue?

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        5 years ago
        @Sarahtd9

        You have two Applications folders, one in Macintosh HD and one in Users > [your user account] > Applications. Find the game and try the super repair I linked to.

Featured Places

Recent Discussions