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Bluebellflora's avatar
Bluebellflora
Hero+
7 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Sarahtd9's avatar
Sarahtd9
5 years ago

It says that the install locations of the games library is in applications. 

I tried the repair that you linked, and it still says that the game is unable to start. 

When I open the applications tab in Finder, Sims4 isn't listed and I have to search for it. Could that be an issue?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Sarahtd9

    You have two Applications folders, one in Macintosh HD and one in Users > [your user account] > Applications. Find the game and try the super repair I linked to.
  • Sarahtd9's avatar
    Sarahtd9
    5 years ago

    Just did that. It still says that it is already running. 

  • Sarahtd9's avatar
    Sarahtd9
    5 years ago
    @Bluebellflora I was able to launch the game in a new profile. what comes next?
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @Sarahtd9

    Play in that account. Evidently something running in your normal user account is causing the issue.

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