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Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
kayleigh-g88's avatar
kayleigh-g88
4 years ago

Hi i have recently swapped from a macbook pro 2011 edition to macbook air 2020. i have backed up all my data from my old mac to my new, i tried opening sims 4 game and it wont load. it comes up with this message 

 

Unable to start:

 

The Sims™ 4 is already running.

 

[ed35e0ea:29f00e76:00000000:18a1dd51]

 

i have uninstalled and re installed origin 4 times, also uninstalled sims4 and re installed and still coming up with message. i dont know why this is happening and i dont know what to do to fix it.

 

thanks

Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@kayleigh-g88

Merged into the main thread. Please see the solution on page 1 and try it. Before doing so you could move the Sims 4 folder from Documents > Electronic Arts to the desktop and see if that fixes it.

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