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Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@Katrinebf

Origin should be installed to Macintosh HD > Applications (NOT Macintosh HD > Users > [User] > Applications) so you should be able to access it no matter what user account you are in on the Mac. Open Origin in the new account, log in and then press Play. You shouldn't have to redownload the packs as they will still be accessible to Origin even though they are installed in your [User] > Applications folder.
Katrinebf's avatar
Katrinebf
4 years ago

That is where it is installed, but when I log in to origin with a different email it is asking me to buy the game all over

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @Katrinebf

    Because you need to log into Origin using the same account your games are purchased through, the same account you normally use.
    • Katrinebf's avatar
      Katrinebf
      4 years ago

      How do i create a new user under the same account? When I tried, the way I thought, it told me that they don't allow two adult users on the same account

      • Katrinebf's avatar
        Katrinebf
        4 years ago

        And when i tried to create a new "teenage" account it just said Oops, looks like the request wasn't sent to this person

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