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Bluebellflora's avatar
Bluebellflora
Hero+
9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Boldwatson's avatar
Boldwatson
4 years ago

Hey guys,

I know people asked about that problem already, but nothing helps. I reinstalled the game and origin, cleared cache, tried all the tricks. The only one helped is to create a second user on the Mac and open the game there - all worked, but I don't want to have to users to make that game work, so I'm looking for the way to make sure it runs as usual on the main user 

Any suggestions? 

Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago
@Boldwatson

I've merged your post into the main thread on this issue as it really does help having one main thread rather than multiples. If you have completely uninstalled and reinstalled Origin (checking for any residual files - https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/ ) AND the game and you're still getting the same error message, this indicates something running in the background is interfering. This is why you can play in a second user account, because the same process is not running in that account.

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