Forum Discussion

Hero+

9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

erikaeves

4 years ago

Please note, I have granted both Origin and the Sims 4 full-disk access.

Bluebellflora

Hero+

4 years ago

@erikaeves

Does your game have access to your Documents folder in System Preferences > Files & Folders?

Did you try playing in a new user account on your Mac and allow all permissions when prompted?

erikaeves
4 years ago
Hey @Bluebellflora,
Both the Sims 4 and Origin have access on both Mac accounts.
- Bluebellflora
  Hero+
  4 years ago
  @erikaeves
  
  Like this?
  
  (Removable Volumes is only relevant if you have created a symlink to store your TS4 folder on an external drive)
  - erikaeves
    4 years ago
    @Bluebellflora
    The two checkboxes do not show up. I have attached a screenshot. Both accounts look the same.
    Not sure if this helps, but when I went to the Alias and right clicked to show original this is what it says. *2nd screenshot. Maybe my Mac isn't recognizing the USB?
    I also found this article: https://www.macworld.co.uk/news/macos-12-release-date-3800739/ which states problems with Macbook's recognizing USB's following the update. I have attached a screenshot of the portion of the article. *Third screenshot. ~ However, this article is from January 31st, 2022 and my USB worked with the initial update of Monetery OS back in January. It is only the second update which caused problems to arise.