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Bluebellflora's avatar
Bluebellflora
Hero+
2 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Anonymous's avatar
Anonymous
8 years ago

I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:

[ed35e0ea:29f00e76:00000000:18a1dd51]

I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please

(Edited title showing as added to the compiled list - Bluebellflora)

CharKonink's avatar
CharKonink
4 years ago

 

Hello

I'm dealing with a most annoying bug. it says that my sims 4 is already running while in fact it isn't. I'm a MacBook user and I play my sims 4 from an external hard drive. I tried to google a resolution and ask EA how to get it fixed but LITERALLY NOTHING seems to work for me. I even watched YT videos and it also didn't work. This is so frustrating I've never had this problem before. hopefully someone can help me? 

I'm not great with computers so explain it easy. 😕 😳

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @CharKonink

    Merged into the main thread. See the solution on page 1 for one possible fix.

    Is your external drive properly mounting on your desktop/showing up in Finder?

    When prompted to grant Origin and the game permission to access various locations on your Mac during the installation process, did you grant permission or click deny?

    • CharKonink's avatar
      CharKonink
      4 years ago

      @Bluebellflora yes my hard drive is showing up in fnder.

      I granted permission during the installation process

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