Forum Discussion

Hero+

9 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...

external drive

launching

annabelleweber

3 years ago

@Bluebellflora The game

Bluebellflora

Hero+

3 years ago

@annabelleweber

How do you delete it?

Where is the game installed? In your applications folder? On an external drive? Somewhere else?

annabelleweber
3 years ago
@Bluebellflora In the applications folder and I simply delete every document as well as the application itself.
- Bluebellflora
  Hero+
  3 years ago
  @annabelleweber
  
  Sorry but you're going to have to be more specific when trying to troubleshoot.
  
  To properly remove the game you should be uninstalling it through Origin:
  
  When you say "I simply delete every document" which documents are you referring to? Please be very specific.
  - annabelleweber
    3 years ago
    @Bluebellflora There is the "Electronic Arts" folder with "The sims 4" and the folder "The sims 4 packs"