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Bluebellflora's avatar
Bluebellflora
Hero+
5 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Margyb9's avatar
Margyb9
Rising Rookie
3 years ago

Thanks for replying. When  I opened the game with the original EA folder on my desktop, the only option I had to play a game was to start a new one. I made a quick random sim and when I went to put it into a neighborhood, all my neighborhoods were in the original condition. All my data was not there (figured the saves from myn0d EA f0der needed to be moved back in. you suggested I move one save at a time back into the game, but there are tons! I've had 4 active neighborhoods, with 8-10 families in them. A lot of time put into all of them. 

Bluebellflora's avatar
Bluebellflora
Hero+
3 years ago
@Margyb9

Yes, the point of a new Sims 4 folder is to start clean again. Clearly something in your current Sims 4 folder is causing the issue, maybe Mods? It's unusual though as normally this error is a permissions issue but that doesn't seem to be the problem in your case.

You need to figure out what is causing the problem in your Sims 4 folder and the only way to do that is by the process of elimination. Start with a clean folder and move content from your old folder back in, testing after adding each file. You could move over the saves in batches, again testing after adding each batch. When you have a problem launching you know the issue is with a save/mod in the batch you just moved over so remove that batch and move over the contents individually. If you narrow it down to the save/mod causing the problem I would be happy to test it for you.

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