I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
I'm experiencing the same message. I uninstalled from Origin, reinstalled, tried clearing Origin's Cache...still getting the error
@Bluebellflora wrote:
@djkittyk
See the solution on page 1 for further help.
In existing user account, go into System Preferences > Privacy & Security > Files & Folders and make sure the game has access to the Documents folder.
This helped! Thanks!
