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Bluebellflora's avatar
Bluebellflora
Hero+
10 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
3 years ago

@alexispearls

One of the solutions is two posts above yours. Does the game have access to your Documents folder in System Preferences > Security & Privacy > Files & Folders?

poeticari's avatar
poeticari
2 years ago

Hello, I am also experiencing this problem. Permissions have been allowed for the game, I have uninstalled and reinstalled, tried resetting origin and restarting my laptop, taking everything out of the drive and downloading the game fresh, and I am still experiencing a problem with the game being able to load. Any ideas?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @poeticari

    Please post a screenshot of the error message and screenshots showing what access the game has in Files & Folders and Full Disk Access in System Settings.
    • poeticari's avatar
      poeticari
      2 years ago

      Origin, Sims 4 & 3 all have full disk access. I think it is important to add that I am using an external hard drive. 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        2 years ago
        @poeticari

        Yes, using an external hard drive is very relevant. Have you created the symlink to store the TS4 folder on the external drive?

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