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Bluebellflora's avatar
Bluebellflora
Hero+
10 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
arose4medusa's avatar
arose4medusa
2 years ago

I'm having this issue right now, my permissions are set to full disk access. Please see the attached screenshots.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @arose4medusa

    Where is your Sims 4 folder located, the one containing your saves etc? The exact file path in Finder please (you can replace your user account name with X).
    • arose4medusa's avatar
      arose4medusa
      2 years ago

      I actually can't find it, which is strange—the only one I can find is where the packs are. If it's helpful context, I was playing the sims on a different admin user account for a bit? 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        2 years ago
        @arose4medusa

        Did you do a Finder search to look for it? If so it won't show up if it is in the correct place - Documents > Electronic Arts > The Sims 4 - because it is hidden from search results (no idea why, not normal practice). Please manually navigate to that location and check 🙂

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