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Bluebellflora's avatar
Bluebellflora
Hero+
10 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago
@arose4medusa

Had you created the symlink to store the Sims 4 folder on an external drive at some point? That would explain the alias/shortcut folder and the error message if the game cannot find the original folder. By trashing the alias you've forced the game into recreating the Sims 4 folder which has fixed it but yes, none of your previous content will be there. You must have the original Sims 4 folder somewhere.....
arose4medusa's avatar
arose4medusa
2 years ago

@Bluebellflora 


I found the folder in one of my back up files, it was on a different user account on my computer. Do you know how I sholuld go about getting my saves and other info back into the new Sims 4 folder?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @arose4medusa

    Yep, just move the saves from the backup folder directly into the new Sims 4 > saves folder 🙂

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