I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? happy new year pack
Steps: How can we find the bug ourselves? I don t now
What happens when the bug occurs? Failed to start: The Sims™ 4 is now launched . [ed35e0ea:29f00e76:00000000:18a1dd51]
What do you expect to see? sims 4 game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? Русский язык
How often does the bug occur? Every time (100%)
What is your current game version number? 4
What expansions, game packs, and stuff packs do you have installed? happy new year pack
Steps: How can we find the bug ourselves? I don t now
What happens when the bug occurs? Failed to start: The Sims™ 4 is now launched . [ed35e0ea:29f00e76:00000000:18a1dd51]
What do you expect to see? sims 4 game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
здравствуйте, у меня проблема при нажатие играть мне показывает эту ошибку (Не удалось запустить:
Игра The Sims™ 4 уже запущена.
[ed35e0ea:29f00e76:00000000:18a1dd51])
I don’t know, maybe this is because of this, I opened origin and opened the Sims 4 game and then it seemed to me (change to ea game) and I clicked as it was loading at that time
