Forum Discussion

Bluebellflora's avatar
Bluebellflora
Hero+
3 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago

@MissBRZ911 

Are you running Catalina?

Do you have a Sims 4 folder in your Documents > Electronic Arts folder? If so please move the entire folder to your desktop and try to launch your game.

In System Preferences > Security & Privacy > Privacy > Files & Folders and check that Sims 4 has access to the Documents folder,

In System Preferences > Security & Privacy > Privacy > Full Disk Access make sure Origin has access

MissBRZ911's avatar
MissBRZ911
6 years ago

Thank you so much!!

It worked a treat moving it to the desktop

Thank you 🙂

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @MissBRZ911

    Thank you SO much for confirming, it's really helpful to others and helps narrow down the fix 🙂

About The Sims 4 Technical Issues - Mac

Do you have technical issues with The Sims 4 on Mac? Get help from the community here!8,150 PostsLatest Activity: 3 hours ago

Community Highlights