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Bluebellflora's avatar
Bluebellflora
Hero+
4 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
  • vickylatrese's avatar
    vickylatrese
    5 years ago

    Hi!

    I'm running Catalina 10.15.7. I just reset Origin and now can't find my external hard drive. I repaired the game files multiple times. I no longer have an EA folder. I lost it a while ago. 

    • vickylatrese's avatar
      vickylatrese
      5 years ago

      Okay, so I found an EA folder in my files, and moved it to desktop, but the game is still saying it's already running. I can't find my external hard drive through Origin either. 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        5 years ago
        @vickylatrese

        Moving the folder only works if you move the Sims 4 folder which is in the Electronic Arts folder in your Documents folder as that is the file path the game follows to load your user data such as saves.

        Repairing the game wouldn't affect the location of the external drive. It sounds like the install has gone awry. Here's my step by step guide on getting Origin to see your external drive http://bluebellflora.com/2020/11/26/external-drive-not-showing-in-origin/

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