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Bluebellflora's avatar
Bluebellflora
Hero+
8 months ago

Unable to start: The Sims 4 is already running - Mac only

If you're experiencing this error message it doesn't mean your game is already running, the actual message itself is incorrect. It means The Sims 4 cannot access the Electronic Arts > The Sims 4 fold...
external drive
launching
71c7936d5eb1d297's avatar
71c7936d5eb1d297
Newcomer
6 months ago

Hello,

I'm encountering this error code "ed35ea:29f00e76:00000000:18a1dd51" on my Mac. The game won't start anymore.

I've already tried the following steps :

  • Cleared the EA app cache,
  • Repaired the game through the library
  • Launched the app in sage mode
  • Reinstalled both the game et the EA app

Unfortunately, the issue still persists. Could you please assist me is resolving this error ?

Thanks for your help.

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