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Windows instructions are irrelevant for Mac. In macOS the App Recovery is in Help > App Recovery.
If that doesn't help please manually reset EA App - https://bluebellflora.com/2024/04/04/ea-app-recovery-for-mac-reset-ea-app-by-clearing-cache-and-other-files-manually/
Do you have any antivirus running or any blocking apps on your Mac?Have you tried a different network or could you try hot spotting off your phone?
- d8isycr8zySeasoned Newcomer
hi! I am having the same issue and i have tried both of your solutions but they are not working what should i di?
- tshs130Seasoned Newcomer
I tried this step of clearing cache under app recovery and it still won't work. It gets stuck at 8% and then the EA app closes.
- d8isycr8zySeasoned Newcomer
the same thing is happening to me rn
- Bonxie_MCCCSeasoned Veteran
You might try to recover your EA app like this:
About The Sims 4 Technical Issues - Mac
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