Не удалось создать папку

Mariya320 Alona_Milk  Sometimes restarting the computer and/or clearing the EA App cache helps.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Other than that, this error is typically related to an overly active antivirus.  So please set an exception in your antivirus for EADesktop.exe.

If you need further help, please post on Answers HQ in the Russian language forum:

https://answers.ea.com/t5/Tehnicheskie-voprosy/bd-p/ea-app-technical-issues-ru

Since this new forum only supports English at the moment, I'll lock this thread here.