" there is a problem with your game's setup. please reinstall."

Taniya2017​  Here's how to create a new account:

https://support.microsoft.com/en-us/windows/manage-user-accounts-in-windows-104dc19f-6430-4b49-6a2b-e4dbd1dcdf32

You make it local by NOT linking a Microsoft account or an email address.  Once the account is created, you can give it admin rights as described later in the same guide.

Edit:  If that doesn't help, please try the suggestions here:

Error There is a problem with your game's setup | EA Forums - 12378167