Forum Discussion

xqoefnn's avatar
2 years ago

A problem with loading the game

The sims 4 won't launch. I installed the game from steam and ever since i can't play it. I tried to contact steam support but i can't find the right contact. When i try to open the game it shows an instalation problem. Could you help me????

6 Replies

  • xqoefnn's avatar
    xqoefnn
    2 years ago

    I will send it tomorrow when i’m home because i’m not home now. Also i don’t know if the message isn’t in my national language which is Polish. Would it be a problem if it would be in Polish? 


    @puzzlezaddict wrote:

    @xqoefnn  Please post a screenshot of the error.


  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @xqoefnn  Polish is fine.  Google Translate can translate images now, and Sims 4 errors aren't specific to one language or another.

  • xqoefnn's avatar
    xqoefnn
    2 years ago

    Here you go. The photo of the message.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @xqoefnn  I didn't even need a translator for that first one.  The link2EA is a component of the EA App, so please uninstall it with Revo Uninstaller (the free version is fine) and reinstall.

    If that alone doesn't help, open both Steam and the EA App as an admin: right-click each desktop shortcut and select "Run as administrator."