Forum Discussion

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there @Jim22444 

Have you been able to get through to live support for help on this refund, or are you still having issues with the help site?

Jim22444's avatar
Jim22444
Not applicable
2 years ago

I ended up getting a case open but since the charge didn't finish going through i need to reach out later

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Jim22444 

    Thanks for the update, glad to hear you were able to reach live support! Be sure to keep an eye on this pending payment, and please reach out again once it's fully processed so the team can get this refund submitted for you. 

Recent Discussions