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Rob_Zombie's avatar
5 years ago

adding Sims 4 to Origin Child Account

Hello i have brought Sims 4 through my Daughters steam account but when i install/ play it opens up into MY origin account and sign her out of her origin account. i now have 2 copies of Sims 4 in my origin which i dont want. i just want the ability to add it to her origin account.

Is there anyway i can do this? i have tried locating a product key to add to her origin but to no avail. 

Thanks again. 🙂

1 Reply

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    5 years ago

    Hello @Rob Zombie,

    You won't be able to link Child Accounts via Steam and that means that you've most likely linked your own account. That's why you're seeing The Sims 4 twice on your own account.

    In order to purchase The Sims 4 on a Child Account, you can purchase The Sims 4 in a retail store and use the code on the Child Account. 

    If you'd like a refund, then I can suggest contacting Steam here: https://store.steampowered.com/steam_refunds/

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