Hey, so ever since the last update, my game is literally unplayable. I get these weird white screens and extreme lag. I also cannot load into the main menu without it taking forever. Once I get to the main menu selection to choose a household, I am still met with an endless loading screen.. my game has been like this for about a month.. I do NOT use any mods or cc.
could someone please help me? i reallly would like to play my game again.
KKIMZY As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If this doesn't help, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Game still feels slow laggy, but not as bad once i pulled the "Sims 4" folder out. Sorry for the late response/reply!
KKIMZY One issue is obvious: your computer's C drive is critically low on space, and the page file (which is assigned from the system drive) is almost all used as well. It does look like you have a lot of background apps running, so try to shut down whatever you're not using, and if these apps are set to start with Windows, disable them in the Task Manager's Startup section. This doesn't prevent them from working; it just means they won't open on their own when you reboot your computer.
But the critical part here is to clear as much space as you can on C. Try for at least 30 GB free, so 22 more than you have now, because your computer will likely increase the page file size when it can and eat into the margin you build. Luckily, your external drive has plenty of free space.
If you need to move any Sims 4 data to the external, this guide can help:
📓[GUIDE] [PC] Choosing where Sims 4 data is stored | EA Forums - 12598500
You don't necessarily need to move everything, so choose what works for you.
In case you're wondering, the page file is where the processor stores data that would normally be in RAM but doesn't fit. Since your laptop only has 8 GB memory, the page file will get used a lot when you're playing Sims 4 or just multitasking. The system increases the page file as necessary, but only so far as the system drive can provide the extra space.
