An error on our end caused the launch to fail. Try again a little later
please just help me fix my sims 4 game man... ever since the August 19th update I've had more headaches and problems than anything, now it's an issue on your end.
Forum Discussion
hsock As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you still can't play, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
dolldrms1 There are other fixable causes of this error aside from the Windows insider preview.
Okay, I tried playing in a clean folder and the same error showed, but I do have my dxdiag file here for ya thank you so much
