Another update. Another broken game.
Yesterday the game was working fine. Update occurs and today the game won't load or when it does, it takes me to the world screen menu only, abd I can't play any Sim. Great job EA.
Forum Discussion
2 Replies
TheOldGuy1965 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs.
If you still can't play in live mode, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
same issue here and it hasnt been fixed
