I have a 64-bit computer I've checked and also ran the sims check thing I found. When I got on my computer today both The Sims 3 and The Sims 4 have disappeared from my desktop and when I open origin my game library is completely empty! In the store it says I own The Sims 4 and all my expansions but it doesn't allow me to open/play any of them! I just played yesterday with no problems. Any suggestions?
@amanda0222 Please clear Origin's cache, and if that doesn't work, uninstall Origin "the hard way" and reinstall.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
If you happen to be on a Mac, run the Origin reset tool instead:
https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/
If these steps don't help, please let me know what operating system you have, and which version.
@puzzlezaddict Fixed! Thank you so much!
So i have a 32bit windows 10 pc. I installed the Legacy Play verstion of the Sims 4... however... I cannot find it anywhere! Where do I go to be able to play? It's acting as though I haven't installed it at all. Where is it hiding? Help please?
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