Forum Discussion
Hi thanks for your reply!
Unfortunately there is no consistent trigger to the audio cutting out it can happen at any time regardless of how long I have been playing. It may be an issue that my headphones are quickly disconnecting and connecting again - I am using Razer Kraken headphones and there have been a ton of Razer Synapse updates very recently so I will test other audio devices if possible.
The reason I feel it may be a Sims issue is that everything else on my PC continues to play audio as expected but Sims will not fix unless I restart the game - so annoying!
I will continue to play around with my headphones and find another speaker to test on.
@oliviaprecious Let me know how the testing goes. There's a current issue where Sims 4 loses sound if the sound output device changes, even momentarily, while the game is running, which is why I asked about possible disconnecting. EA is aware of the issue, as you can see here:
But I don't know of a fix or workaround, other than the obvious one of not changing devices while playing.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 43 minutes ago
- 4 hours ago
- 4 hours ago
- 4 hours ago