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alx0192's avatar
alx0192
Newcomer
7 days ago

Blue screen

I recently downloaded the sims 4 on my new computer with some of the expansions and I get the blue screen is there anyone that can help me please??

1 Reply

  • alx0192​  If you've added any mods or custom content at all, please remove your Mods folder and test again.  You don't need to save your progress.

    If this doesn't help, or you've never added mods or cc, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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