Forum Discussion
introvertedowls
9 months agoSeasoned Newcomer
I fixed it!
Just leaving this comment here to help anyone else that might experience this:
Basically, I pulled up my account on my old computer and was able to download the pack from there. For some reason, it would not appear in the library on the computer I bought the game on... so concerning...
I then went back to my laptop and forced the ea app offline. When I opened it again, the game was downloaded. (I'd opened and closed it many times during this process with no changes, so I think when the app went offline it was able to reset?)
Anyway, panic over haha
- EA_Solaire9 months ago
Community Manager
Could you please run an EA Error Report following the steps here and provide your Report ID for me so we can look into this further? Thank you!