Forum Discussion
introvertedowls
9 months agoSeasoned Newcomer
I fixed it!
Just leaving this comment here to help anyone else that might experience this:
Basically, I pulled up my account on my old computer and was able to download the pack from there. For some reason, it would not appear in the library on the computer I bought the game on... so concerning...
I then went back to my laptop and forced the ea app offline. When I opened it again, the game was downloaded. (I'd opened and closed it many times during this process with no changes, so I think when the app went offline it was able to reset?)
Anyway, panic over haha
EA_Solaire
Community Manager
9 months agoCould you please run an EA Error Report following the steps here and provide your Report ID for me so we can look into this further? Thank you!