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CourtneydB1991's avatar
CourtneydB1991
Rising Newcomer
5 days ago
Solved

Bought same game twice and cant see where to request a refund?

I just bought the cottage living expansion and the game didnt load into my EA and I didnt get the payment notification straight away so I assumed there was an issue and clicked again on pay - now I h...
  • EA_Solaire's avatar
    4 days ago

    Hello CourtneydB1991 

    If you've got a duplicate charge on your account, we'll want the live support team to review this with you and process a refund on that extra charge.

    You can submit a help request here to speak with live support on this. 

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