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Anonymous's avatar
Anonymous
8 years ago
Solved

bought sims 4 seller will not provide product code

I bought Sims 4 on Bonanza  The Sims 4 (ORIGIN) Digital Deluxe Edition FULL GAME PC/Mac on Bonanza.com from a seller: [removed - please do not name and shame on the forums] for $16.99. He had it li...
pc
  • crinrict's avatar
    crinrict
    8 years ago

    Hi @laramae88

    what the seller is doing is illegal. I would try get my money back. Threaten to involve the authorities cause this is basically fraud.

    Also contact the site owner so the seller can be removed.

    I'll check with the community managers here if further steps are needed.

crinrict's avatar
crinrict
Hero+
8 years ago

Hi @laramae88

what the seller is doing is illegal. I would try get my money back. Threaten to involve the authorities cause this is basically fraud.

Also contact the site owner so the seller can be removed.

I'll check with the community managers here if further steps are needed.

EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hey @laramae88

As @crinrict mentions I would look to get your money back for this from the seller if they are unable to provide you with a code. Using someone else's Origin account is against the Terms of Service.

When buying EA games I would always reference this list for the best places to buy - https://help.ea.com/en-za/help/faq/where-to-buy-ea-games-v2/

Let us know if you have any other questions.

- Andy -

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