Brand New Sims 4 lagging with no CC/Mods

@Caitlinxzz  Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to the new folder yet; just see how a new save runs.  This is especially important if you transferred any content to your new computer from your old one, but even if you didn't, it's helpful to start with a clean folder.

If you still get lag, please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Hello, thank you for replying ! I've tried moving the Sims 4 folder and starting a new game but game is still having the same lag spikes roughly every few seconds. I ran dxdiag and this is what I got. 

@Caitlinxzz  Try clearing Origin's cache, then uninstalling it "the hard way."  This shouldn't affect your installed games.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Restart your computer, then download the full Origin installer, and run it as an admin: right-click on the installer and select "Run as administrator."  This is a direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

Once you've installed Origin again, run a repair of Sims 4, just for good measure.  Open your Origin game library, right-click on the Sims 4 icon, and select Repair.

Deleted everything and reinstalled origins according to the instructions but game still ran to same problems straight off the start menu with the music lagging. I tried running the game as "run as administrator" and it fixed the audio pausing every few seconds but the game still lags every 2 seconds. I have everything on medium/low and I'm not sure what else to do at this point. Origin itself also runs very laggy and slow and I think this may have to do with the problem. 

Turning my internet off helped the lagging immensely, thank you so much!! It’s definitely playable though 🙂)

@Caitlinxzz  There are a few different approaches you could try to fix the lag; each of these has worked for at least one person whose fps was low only while connected to the internet.

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9293902#M183112

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Incredibly-Low-FPS-when-connected-to-Internet/m-p/9218406#M180558

The other approach is running CCleaner to clean out temp internet files, although it sometimes takes more than one pass to work.

I’ve done everything, uninstalled origin and games, reinstalled them, right clicked game in origins to repair, lowered settings to low in the game, no mods or cc, turned internet and WiFi off. Still nothing works.

@brice101  Is your game lagging, or are you seeing some other issue?  Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/