Broken Game
I was playing Sims 4 for about 20 minutes today when the screen abruptly went all white and completely froze. I had to Crtl+Alt+Del to end the Sims 4 task just to get out of the frozen white screen. ...
Forum Discussion
nikkihii The last error (code 1d4) is another crash of the USB-C driver. Is your mouse plugged into a USB-C port? It's possible that the mouse's driver needs to be updated or is not playing well with Windows in general. To try to update, click Windows key-X, open the Device Manager, expand Mice and other pointing devices, click the name of your mouse, and click the black and green Update menu button. Then restart your computer.
If you get another one of these errors, try playing without the mouse connected. I realize that might not be much fun, but it's a useful test.
For the XBox Gaming Overlay errors, disable Game Mode and Game Bar, both under Windows Settings > Gaming. These serve no purpose in most circumstances.
For the first error, there's no reason Acer registration software needs to be running at all, let alone while you play. So please open the Task Manager's Startup section and disable this software on startup. And before opening Sims 4, make sure nothing belonging to this program is running in the Task Manager's background processes list. If you're not sure what you're looking at, feel free to list any suspicious entries.
