Forum Discussion

sannnastrand's avatar
11 months ago
Solved

Can´t redeem code for expansionpack

Hi, when I was little i got the expansion pack city living on a disc from my parents. It had always worked until i changed computer. My new computer dosen´t have a disc reader and if i try to redeem the code it says that it hade already been redeemed. I have always used the same EA account! Since it have been over 5 years since my mum gave it to me she doesn´t have the recipt left.  Help please!

  • @sannnastrand  Codes can only be used once, even on the same account.  But the pack should still be on your account.  Do you see it under Sims 4 > Manage > Manage add-ons?  If so, you should be able to download it from there.

1 Reply

  • @sannnastrand  Codes can only be used once, even on the same account.  But the pack should still be on your account.  Do you see it under Sims 4 > Manage > Manage add-ons?  If so, you should be able to download it from there.