Download the Origin client here: http://origin.com/download
Login with the account you registered the game on and find the game in my games to download.
I am switching currently from one laptop to another. I just reinstalled origin, then I clicked on Sims 4 and then install. I will update this comment saying what happened.
Hi everyone,
I've just installed origin and the sims 4 onto my PC as my laptop can't handle the game any more - I don't seem to have my little people though. I noted when reading this thread people were saying saved data was PC specific, does that mean I need to start again from scratch? Just a bit lost and not tech savvy, so any help greatly appreciated.
You can copy your saves and tray folders from the laptop to the PC. If you use Mods or CC also copy the Mods folder.
Aha ok thank you, @jpkarlsen I'll give that a go! Most helpful. Cheers
I had the same problem a few months ago and contacted origin. The only way to resolve this issue is if you go on your old laptop or PC , go in files, Sims 4, then there should be a section with your save games in it. I don't fully remember how and don't have my laptop so can't check but I think you need to some how email it to yourself. If you need more help, click the help option of the origin store and there should be an option to contact an origin representative, that's what I did but it was a few months ago so I do not remember how they said to email it to myself. Hope this helps 🙂
What happened?
