Forum Discussion

PaatB's avatar
PaatB
6 years ago
Solved

Cannot connect to Gallery

Cannot connect to the Gallery online
pc
  • SimQARobo's avatar
    SimQARobo
    6 years ago

    Edited: If anyone is experiencing issues to connect to the Gallery and you don't see any recent threads around it here, please, open a new thread to let us know.

    Hello.

    There was a Gallery maintenance earlier today that we hope helped with this issue. 

Alcindha's avatar
Alcindha
New Adventurer
6 years ago

Hi !

I am French but I have the same issue. I can't access to my galery even if i repair the game or put Origin in offline mode and then back to online. Nonetheless, sometimes it works (I don't know why) but I can't delete uploads from my shared gallery. Those issues happened when I bought the DLC "Tiny House".

Thank you for your help !

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
6 years ago

Hello.

The team is currently looking into these Gallery connection issues.

  • SimQARobo's avatar
    SimQARobo
    Icon for EA Staff rankEA Staff
    6 years ago

    Hello again.

    We think the issue may be fixed now.

    EDIT: We are still looking into issues with the website gallery.

    • Molly4923's avatar
      Molly4923
      6 years ago

      Glad to hear this! I downloaded "Get to Work" just yesterday and I thought it was due to this. 

      • SimQARobo's avatar
        SimQARobo
        Icon for EA Staff rankEA Staff
        6 years ago

        We think the connection issues are resolved now.

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