I have a problem every time I play Sims - it gets stuck on the loading screen whenever I try to save the game. It is so bad to the point that I have to restart my computer and everything I had done has not been saved. Therefore, I cannot make any progress, or play in any way and it is truly just pointless.
I hope someone can help because I really would like to get back to my game.
I have removed the mods and everything, but nothing has helped.
@abc2009717184 Reinstalling the game is unlikely to help here, but if you want to try, a repair is faster and almost as reliable.
How large is this save file? You can check in Documents > Electronic Arts > The Sims 4 > saves.
Please also list the game version you see at the Main Menu, in the lower-right corner. Some saving-related issues, and at least one save bloat issue, were resloved in the most recent patch, but if your game didn't update, your saves wouldn't be able to benefit from the fix.
@puzzlezaddict Thank you for the suggestion! I moved the entire Sims 4 folder and started new - it worked! As in, I could save the newly started game. What do I do now though because I wish to play my own built sims and world I've had? Any suggestions for the next steps?
@itskachhh Try copying your old save, but nothing else yet, to the new folder, and see whether you can save your progress. Since you're copying rather than moving the file, you don't need to worry about missing content or anything else you do as an experiment. Try both "save" and "save as."
So thankfully it worked to slowly play with a new game and incorporate the saves, then custom cc and all. I discovered, it was one cc that was making it problematic. However, now I have the issue where some households are stuck when I try to play them. The loading screen just keeps on going. Is there another thread for this with some answers, or could someone please help here with this.
@itskachhh I can try to help, or ask someone else to if I don't know how to fix the issue. As a first step, please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you find. Try again to load one of the affected households and see whether you get a new LE. If you do, please open it and delete its first line, then attach it to a reply here.
If you get an error message when trying to load the household, please post a screenshot of that as well.
