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mickncheese's avatar
mickncheese
Newcomer
1 month ago

Can't click on Sims inventory or other interface

I played this same save file yesterday with no problems. Today, I loaded a save file and found that I could not click on my Sim's inventory or switch to another household member. In the Manage Worlds page, I can not click to build on a lot or the 'more' option, for example. 

I have repaired the game, uninstalled and reinstalled it, tried with a different save file, all with no success. I also do not have any mods whatsoever downloaded now or previously with this save file, so the problem can't be that a mod is out of date. I'm not sure what else to do to fix the game and I'd appreciate any help. 

Edit: I figured out that it works normally on a second connected monitor but not correctly on my laptop??

The expansion packs I have downloaded include: 

  • For Rent
  • Werewolves
  • Tiny Living
  • Seasons
  • Parenthood
  • Nifty Knitting Stuff
  • My First Pet Stuff
  • Laundry Day Stuff
  • Holiday Celebration Pack
  • High School Years
  • Growing Together
  • Get to Work
  • Discover University
  • Cottage Living
  • City Living
  • Cats & Dogs
corrupted save
lag
never cc or mods

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 month ago

    mickncheese​  If you have any files inside ConfigOverride, in Documents > Electronic Arts > The Sims 4, please remove them.

    If that doesn't help or doesn't apply, disable any apps with overlays: Steam, Discord, etc.  Disable the EA App in-game overlay as well, under Settings > Application.

    You can also try windowed mode.  If you can't access the settings within the game, open Options.ini, in the same Sims 4 folder, search for fullscreen , and set it to 0 (zero).

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