@aauurii01 Can you use the Epic launcher to download the packs without also installing the base game? This works with the EA App, but the setup with Epic is not exactly the same.
Please also confirm that your Epic and EA accounts are still properly linked. Go to any EA site, in a private browser window if necessary to avoid being automatically signed in, and try to sign in with your Epic credentials. If you land in the correct EA account, great. If not, let me know; this means there's a problem with the link between the accounts, whether you load the wrong account or just get an error.
I'm not sure I understood what you mean. when I open the epic game app I can see the sims and I can launch it, I don't know how to uninstall it without also uninstalling it from steam. I don't know if it is relevant but on epic games it sais that I have played the sims 17 hours, on steam it sais way more time.
Also, I checked and the epic games account, the steam account and the ea account are connected.
@aauurii01 If you uninstall Sims 4 through Epic, it shouldn't uninstall the Steam version at the same time. So please try that, then see whether you can download only the packs you own in Epic without also downloading another copy of the base game.
it looks like I can't uninstall the game from epic games (see the picture). the only options that it shows are go to the store page, add to favourites, add to playlist and thow long I've played
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