I'm trying to download Sims 4 (in the Origin game manger client or whatever you call it) but it tells me it is unable to download after a certain point (19% of downloading) giving me a box that reads "Origin is not able to download The Sims 4 to C:\Programs Files (x86)\Origin Games\The Sims 4\Data\Client\ClientFullBuild1.package." then below that it reads "Please check that the location is available or cancel and restart the download to another location" I'm not the smartest person ever and I hardly know anything about computers but I'm assuming it means I have to download it somewhere else but I'd rather not mess up my computer more than it is. I would appreciate any help. 🙂

@DarkAmaranth1966 I'm not sure what I managed to do but I was finally able to get the game to start downloading and install finally after fiddling with it for a while but thank you for all of your help. :D

Can't Download Sims 4 due to "location Error"?

12 Replies

Anonymous
9 years ago
@Sims_Blues Moved this to the Sims 4 forum.

That usually means that you don't have enough free hard drive space for the game. If you Post your DXDIAG report. We can check that for you.
Anonymous
9 years ago
@DarkAmaranth1966 I'm pretty sure I did it right I have attached it with this message, I appreciate the help.
DxDiag.txt75 KB
Anonymous
9 years ago
You do have enough free space on that drive so, it may be a permissions problem.

Exit Origin Completely then, Run Origin as Administrator.

See if that works.

If not turn User Account Controls OFF. Setting UAC in Windows 8
Anonymous
9 years ago
@DarkAmaranth1966I had closed Origin complete then ran it as Administrator but it still wouldn't install after that I changed the UAC setting off completely and when I try to install the game is just pops with a box that says "Please check that the location is available or cancel and restart the download to another location" I did this with and without running administrator and I still got the same message.
Anonymous
9 years ago
Okay I'm going to flag @crinrict on this one. It has me stumped.
Anonymous
9 years ago
@DarkAmaranth1966 I appreciate all of the things you've helped me with so far though thank you very much 🙂
Anonymous
9 years ago
@DarkAmaranth1966 I'm not sure what I managed to do but I was finally able to get the game to start downloading and install finally after fiddling with it for a while but thank you for all of your help. :D
Anonymous
8 years ago
When updating Origin error notice comes up
directs to link dm.origin/live/origin/setup.exe
then says link is not valid please check and try again
I am having no success in resolving this.
Aracelis704
6 years ago
I am having the exact same issue I dont understand bc I havent did anything different and I've never had an issue before? Is there anyway you can possibly help me?
putapavz
6 years ago
Did you fix it?