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Madamelee's avatar
Madamelee
Legend
5 years ago

can't find a fix for computer freezing with TS4 because TS3 fix isn't working

I'm still have computer freezing issues if I try to play the Sims 4 for too long. Dad took it to a shop  and the guy there found no bulging capacitors now is there anything run with the hard drive.  ...
pc
TheSuperWolf100's avatar
TheSuperWolf100
5 years ago

@Madamelee  you have a GTX 650 which is on the minimum line for the game Ram and Cpu is fine to have you updated the gpu drivers from Nvidia? https://www.nvidia.co.uk/Download/index.aspx?lang=en-uk one you have done that try and clear the origin cache 

Hello To Clear the origin cache you must follow these instructions 

  1. Open the Start menu.
  2. Type "view hidden files and folders" into the search bar.
  3. Press Enter to open the View tab of your Folder Options.
  4. Open the Hidden Files and folders menu within the Files and Folders menu.
  5. Click Show hidden files, folders, and drives.
  6. C:\ProgramData\Origin — Everything except for the following sub directory: DO NOT DELETE: C:\ProgramData\Origin\LocalContent
  7. Origin folder in C:\Users\<username>\AppData\Local\
  8. Origin folder in C:\Users\ <username> \AppData\Roaming\

Message me back if this helped you 

  • Madamelee's avatar
    Madamelee
    Legend
    5 years ago

    I cleaned origin cache about 20 different times  and did 500 millions other tests in my 7+ months of trying to deal with it   and I thought it was bulging capacitors when all my tests seemed fine?  The guy at the shop (according to Dad said I have an Optimum Graphics driver on the pack of my computer.  What am I suppose to replace  the GTX 650 with? Since I have always had it on this computer I think.  Even the testing game function online said that my graphics card was fine?

    What is an Optimum graphics card anyway? 

      • Madamelee's avatar
        Madamelee
        Legend
        5 years ago

        so what am I suppose to be changing it too? Since that's the one thing the guy didn't tell us? 

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