Can't redeem codes
Hi, I've bought some expansion packs for Sims 4 and tried to redeem the codes, but it doesn't work in the EA App or on the EA website. It always says it's invalid or there was a problem. Even though...
Forum Discussion
"There's a problem with your download"/"Something went wrong" EA app Error - '24 - Answer HQ Try here and hopefully you can get back into the game.
Hey, my problem is not to get into the game, but actually redeeming the codes. 2 of them randomly worked on the website now after multiple tries. But the rest is not working. They don't even show the pack first anymore after sending the redeem code. It now just says the code is invalid. I believe something is wrong with their code redemption system. I even bought more packs to see if it is an issue on my side. but even the other ones don't work. All of them show the same issue, except the 2 which randomly worked now from the original 4.
Strangely I posted to someone else who couldn't find their downloads and it ended up on your thread. 😲Hopefully you found an answer.
