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jgademanemt's avatar
jgademanemt
5 years ago

cant select idems in build mode

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? latest update ( 1.68.156.1220)
What expansions, game packs, and stuff packs do you have installed? all expansions jungle adventure outdoor retreat parenthood realm of magic spa day star wars strangerville vampires cool kitchen stuff laundry day luxury party stuff my first pet stuff perfect patio romantic garden spooky stuff tiny living vintage glamour no kits
Steps: How can we find the bug ourselves? im not sure, it happen right from the beginning of boot up.
What happens when the bug occurs? it wont let me select any items in build mode. i can place walls but i cant select doors or wallpapers or anything else
What do you expect to see? to be able to select items to form and fill my builds
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. it all started with the new one with bunk beds releasing. this wasn't an issue before

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1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Hi @jgademanemt 

    Sounds like a mod is still active.

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

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