3 years ago
Can't Update Sims 4 Game
My game hasn't told me to update for the Home Chef Hustle patch. I bought the pack Sunday, and the pack itself is working; all cas and build-buy items are available, but the new cooking UI isn't on. ...
@trschaiper Try taking the EA App offline and then going back online. The option shows up if you click the three lines in the upper-left corner.
If that doesn't help, please clear the EA App's cache (again):
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair Sims 4 again, specifically after clearing the App's cache. The point is to do the two together, in that order and in close proximity.
If that doesn't help either, I'd suggest uninstalling and reinstalling. It may or may not be absolutely necessary, but unless you have a very slow connection, it'll be faster than looking for increasingly unlikely problems that would explain the failure to update.
Sorry it took so long for me to update, but unfortunately, after doing everything, it didn't offer the update or update on its own.
@trschaiper Did you try uninstalling and reinstalling the game? The EA App only hosts the current version, so you wouldn't need to update anymore.
So the GameVersion file in the Sims 4 Document file says that it's the newest version, but when I opened the game, the cooking UI is the same old UI
@trschaiper Please confirm the version number in-game, at the Main Menu, just to be thorough. And please post a screenshot of the cooking menu.